Decision intelligence
COPA builds tailor-made AI-powered decision intelligence products for governments, international organizations, and enterprises, combining open-source intelligence (OSINT), media monitoring, client proprietary data and advanced AI analytics to support informed decisions and more effective services.
The Decision Maze
Six ways in. Only one reaches a decision. Pick your entrance.
Most systems stop at information. COPA connects it to the decision.
We use one adaptable intelligence architecture to build products for different decision environments. Combining open-source intelligence (OSINT), internal data, and AI-powered analysis, each product is tailor-made around the client's objectives, users, sources, domain logic, workflows, and security requirements.
COPA embeds intelligence directly into the services you provide and the processes through which you operate, creating a capability your organization can use, govern, and continuously improve.
The result is a secure, source-backed intelligence capability integrated into how the organization understands complexity, serves its users, and makes decisions.
Our partners
What we do
Monitor news, broadcast, social platforms, forums, video, audio, and other public information sources to identify emerging stories, narrative shifts, changes in attention and sentiment, and issues gaining momentum.
Analyze how organizations, institutions, leaders, issues, and communities are portrayed and perceived across media and digital channels. Identify the narratives, actors, sources, events, and audience reactions shaping reputation and perception over time.
Analyze parliamentary activity, legislative proposals, voting behaviour, committee proceedings, institutional positions, testimony, and evolving policy priorities.
Track legislation, regulation, consultations, policy decisions, institutional guidance, administrative procedures, and public-service information to identify changing requirements, implementation gaps, risks, and opportunities.
Monitor sanctions, tariffs, trade restrictions, export controls, customs measures, technical regulations, standards, enforcement activity, and market-entry requirements affecting the client.
Analyze contracts, obligations, counterparties, dependencies, projects, programmes, and portfolios alongside regulatory, market, institutional, and other external developments that may affect their performance or implementation.
Assess political developments, government priorities, international relations, geopolitical dynamics, stakeholder networks, and their implications for the client's interests, exposure, and strategic position.
Combine audience analysis, stakeholder mapping, campaign performance, engagement signals, comparative analysis, and scenario testing to support political, advocacy, public-affairs, commercial, sporting, cultural, and community campaigns.
Tailored, hands-on training that equips teams with the knowledge and practical skills to use AI tools effectively in their daily work, research, analysis, and decision-making.
Support organizations in integrating AI into existing workflows and operations, developing internal capabilities, and establishing practices for effective, responsible, and sustainable AI adoption.
How we deliver
COPA takes responsibility for the complete intelligence product — from defining the decision to deploying a client-owned capability.
STEP 01
We define the users, questions, evidence, and outcomes the product must support.
STEP 02
We configure the relevant data, AI capabilities, analytical logic, and workflows into a working product.
Working pilot live — two weeks
STEP 03
We test the pilot with real data and users to confirm it produces useful, evidence-backed outputs.
STEP 04
We harden the pilot into a secure, client-owned product and embed it in the organization with the governance needed to run and evolve it.
Get started
Your data, sources, users, workflows, and constraints should shape the intelligence system — not the other way around. Tell us what you need to decide; we will respond with a clear next step.
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Our team
Vahan leads COPA’s strategy and delivery, drawing on more than a decade of experience building AI products and a strong grounding in diplomacy and international affairs.
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Henrik leads COPA’s operations and partnerships, bringing more than a decade of AI product experience and a proven record of scaling teams and delivery.
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Erik is responsible for COPA’s technical architecture and the development of its AI systems, drawing on a PhD in Artificial Intelligence and experience building complex AI and engineering systems.
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Our values
The AI-native age should make organizations more capable, not more dependent.
We value intellectual rigor, practical usefulness, responsible innovation, and building systems that strengthen institutional knowledge, judgment, and long-term autonomy.
Intelligence
Everything COPA builds stands on the same foundation: a precise reading of the world around an organization, laid beneath an equally precise picture of the organization itself. Only when both are in place can a decision rest on it.
Scroll to lay the foundation
00/ 16 Two layers · 16 sources Scroll to lay the foundation
01 — External intelligence
Every COPA product draws from a source environment configured for the decision at hand, rather than from a fixed database or predefined information set.
Reporting, announcements, investigations, interviews, and commentary reveal emerging events, actors, narratives, and shifts in public attention.
Social platforms, forums, and digital communities provide signals on audience reactions, sentiment, engagement, narratives, reputational change, and coordinated activity.
Government decisions, parliamentary records, consultations, official communications, and institutional positions show how public priorities and policy direction are evolving.
Legislation, regulations, standards, guidance, and enforcement activity define changing obligations, restrictions, and areas requiring action.
Company activity, market movements, sector developments, ownership structures, investment signals, and commercial announcements reveal changing competitive and economic conditions.
Sanctions, tariffs, export controls, customs measures, trade restrictions, and enforcement decisions indicate where market access, suppliers, or counterparties may be affected.
Tenders, awards, public expenditure, government budgets, and institutional funding priorities reveal where resources are moving and new opportunities may emerge.
Academic research, policy studies, technical assessments, and specialist analysis strengthen the evidence base where deeper interpretation is required.
02 — Internal intelligence
COPA structures the information that defines what the client owns, manages, depends on, is responsible for, and is trying to achieve.
Contracts and agreements reveal commitments, deadlines, counterparties, dependencies, and areas of legal or operational exposure.
Operational data identifies where activities take place, which assets and systems matter, and what may be affected by external change.
Supplier, vendor, and partner information reveals critical dependencies, geographic exposure, concentration risks, alternatives, and relationship structures.
Current and prospective markets determine which political, regulatory, economic, social, and commercial developments are materially relevant.
Project and programme data connects external developments with implementation, funding, delivery, performance, and strategic alignment.
Stakeholder knowledge, audience profiles, engagement data, and campaign records explain how relevant groups may influence, respond to, or be affected by decisions.
Internal policies, obligations, controls, and review requirements establish where legal, regulatory, sanctions, trade, or contractual changes require action.
Reports, strategies, research, policies, presentations, and internal documents provide the context that makes intelligence specific to the client.
03 — Where the layers meet
External developments only become meaningful when they are read against what an organization owns, manages, and is trying to achieve. COPA joins both layers into a single decision picture: the foundation for every product we build, and for every decision those products support.
Industries we transform
COPA helps organizations move from fragmented information and manual monitoring to structured, continuously updated intelligence embedded in everyday decision-making.
Products
Select a product to see what it brings together, how it structures information, and who it is for.
Select a product to explore
ParlOur
ParlOur is COPA’s live parliamentary intelligence platform for the National Assembly of Armenia. It brings legislation, debates, votes, members, hearings, and international engagements into one searchable, source-backed product.
It is a working example of COPA’s decision-intelligence architecture applied to a real institutional environment.
Parliamentary activity is spread across many different sources. A single issue may appear in legislation, speeches, committee proceedings, votes, hearings, and member activity.
ParlOur connects
ParlOur organizes parliamentary information around people, topics, legislation, events, votes, and time.
This makes it possible to move between related information instead of treating every speech, vote, session, or document as a separate record.
Search, member profiles, thematic analysis, and comparative views are built on this connected structure.
ParlOur allows users to examine
The product also includes Tête-à-Tête, an AI-assisted interface for asking natural-language questions about parliamentary information while staying connected to the underlying sources.
ParlOur is designed for anyone who needs a more systematic understanding of parliamentary activity, including:
Lsum
Lsum is COPA’s public-service intelligence product for government institutions. It helps institutions understand incoming citizen requests, route each issue to the right place, support the response process, and identify the recurring problems and service needs emerging across large volumes of requests.
It is a working example of COPA’s decision-intelligence architecture applied to public-service delivery.
A single citizen request may contain several different issues and involve more than one part of an institution.
Lsum brings together
Lsum turns an unstructured citizen message into structured institutional work.
It separates the issues contained within a request, extracts the relevant information, and identifies where each issue should be handled.
Different parts of the same request can be routed to different responsible units while preserving the context of the original message.
At the case level, Lsum helps teams understand a request, route it correctly, and prepare an editable response for institutional review.
Across many requests, it helps institutions identify
Citizen requests become a continuous source of institutional intelligence rather than disappearing once individual cases are closed.
Lsum is designed for public institutions that receive and manage significant volumes of citizen requests, including:
The workflow can be configured around the institution’s own departments, responsibilities, procedures, information sources, and response processes.
Portfolio
One adaptable intelligence architecture, configured across political, institutional, media, regulatory, and commercial decision environments.
The examples below are based on projects previously undertaken by COPA. Where work involved confidential clients, non-public information, or sensitive analytical requirements, client names and identifying details have been withheld.
Each case study focuses on the decision problem, the system COPA developed, the intelligence produced, and the capability created.
News
Announcements, releases, programmes, and events from the COPA team.
COPA Data Scientist and AI Engineer Mery Davtyan presented at the Armenian School on Internet Governance, ArmSIG 2026, held in Alaverdi on September 19–20 under the theme “Digital Literacy and Security in the Era of AI.”
Her session, “Artificial Intelligence: Opportunities and Challenges,” examined the development of AI, the opportunities created by recent advances, and the risks and governance questions that accompany its growing use.
Mery also focused on the Armenian context, discussing how AI is already affecting the country and where it could contribute to future innovation, digital transformation, and economic development.
ArmSIG 2026 brought together participants and experts from Armenia’s technology, cybersecurity, education, public-sector, and civil-society communities for discussions on AI, personal data protection, cyber hygiene, social-media safety, and wider developments in digital technology.
The programme was organized by the Internet Society Armenia Chapter, with support from the Internet Society Foundation and RIPE NCC, and in partnership with the Internet Society NGO.
For COPA, participation in ArmSIG reflects an important part of our broader work: contributing not only to the development of AI systems, but also to stronger public understanding of how these technologies work, where they can create value, and how they should be used responsibly.
COPA has officially joined the Union of Advanced Technology Enterprises (UATE), becoming part of one of Armenia’s leading technology industry associations.
COPA was introduced to the UATE community during the UATE August Meetup at TUMO Labs, where Co-founder Henrik Sergoyan presented the company’s work in decision intelligence and AI-powered solutions for governments, international organizations, and enterprises.
Joining UATE gives COPA a stronger connection to Armenia’s technology ecosystem and creates new opportunities to exchange experience, build partnerships, and contribute to discussions around the development of the country’s technology sector.
For COPA, the membership is another step toward strengthening our local network while continuing to build AI solutions for institutional and international use cases.
COPA Co-founder and CEO Vahan Martirosyan joined the panel “Building What Lasts: Leadership, Institution-Building and Creating Impact in Times of Uncertainty” at AGBU Armenia, organized by the Armenian Agency of Germany.
The discussion brought together perspectives from government, technology and education, with Vahan joined by Tatev Aslanyan, Deputy Minister of the Ministry of High-Tech Industry and Artificial Intelligence of the Republic of Armenia, Larisa Hovannisian, Founder of Teach For Armenia, and Armen Rostamian, CTO of Eleveight AI.
The panel explored how Armenia can build organizations and institutions that remain effective in uncertain environments, and how technology can contribute to that process. The conversation covered the role of GovTech and digitalization in public institutions, practical applications of AI in governance and public services, and stronger models for collaboration between governments and technology companies.
A central part of the discussion focused on what Armenia needs to become a meaningful AI hub, moving beyond the adoption of existing technologies toward building and exporting AI solutions with real-world applications.
For COPA, this means creating stronger links between technology companies and public institutions, so that experimentation can move into implementation and AI can contribute to better institutional workflows, public services, and decision-making.
COPA CEO Vahan Martirosyan participated in Global Tech Weekend Tbilisi 2026, held from June 19–21 in Tbilisi.
Vahan joined the “THINKFLUENCERS” panel on authentic non-profit communication in the age of AI-generated content, alongside Sven Gerst and Benjamin Läpple, Co-Founder and Program Lead of the Political Tech Summit.
The discussion focused on how organizations and individuals can communicate with credibility, substance, and clarity in an increasingly AI-saturated information environment. The panel also explored how widespread use of generative AI is changing expectations around authenticity and trust, particularly for organizations working in politics, civil society, and the public interest.
Global Tech Weekend Tbilisi brought together founders, investors, technology professionals, policymakers, and other practitioners from across the region and internationally for three days of events focused on technology, innovation, and entrepreneurship.
For COPA, the discussion was closely connected to our wider work at the intersection of AI and the information environment, where the ability to distinguish meaningful information from growing volumes of generated content is becoming increasingly important.
COPA Co-founder Henrik Sergoyan joined DeCode Podcast for a conversation with Keghart Mtafian on AI, GovTech, education, and the future of technology in Armenia.
A central part of the discussion focused on ParlOur, COPA’s parliamentary intelligence platform. Henrik discussed how the platform makes the work of Armenia’s National Assembly easier to explore through semantic search, MP profiles and rankings, parliamentary decisions, travel data, and other tools designed to make legislative activity more accessible and understandable.
The conversation also covered the potential for AI to transform Armenia’s public sector. Henrik argued that Armenia’s relatively small scale creates an opportunity to adopt new technologies more quickly and use AI to improve internal government processes, public services, and institutional decision-making.
He also discussed COPA’s use of the Forward Deployed Engineer model, in which technical teams work directly with institutions to understand operational problems and build solutions around real workflows rather than developing technology in isolation.
The episode also touched on Henrik’s experience across different education systems and the strengths and limitations of approaches he encountered in Armenia and Germany.
Hakob Arshakyan, Vice President of the National Assembly of Armenia, highlighted ParlOur following a meeting with COPA’s founders at the National Assembly.
In a LinkedIn post, Arshakyan presented ParlOur as an example of Armenian-built AI being applied to democratic institutions and making parliamentary information more accessible to citizens, civil society, and the media.
ParlOur is COPA’s parliamentary intelligence platform, designed to make parliamentary activity easier to search, compare, verify, and understand. It brings together parliamentary debates, legislation, voting records, committee activity, and other public information in one structured platform.
During the meeting, Arshakyan met COPA co-founders Henrik Sergoyan, Vahan Martirosyan, and Erik Arakelyan to discuss COPA’s work in applied AI and the potential for Armenian technology products such as ParlOur to reach wider international audiences.
The meeting came ahead of COPA’s participation in the Copenhagen Democracy Summit 2026, where ParlOur was presented through the Alliance of Democracies Foundation’s Democracy Tech Entrepreneur Fellowship.
COPA has been selected to take part in the ScaleDem Twinning Programme with ParlOur, our AI-powered platform for parliamentary monitoring and analysis.
ScaleDem is an EU-funded Horizon Europe initiative that supports democratic innovations as they move beyond individual projects and into new institutional and geographic contexts.
Over the next 12 months, COPA will work closely with Directorio Legislativo, with mentorship from María Baron and Noel Alonso Murray, to explore how ParlOur can expand beyond its current implementation. The work will focus on adapting the platform to new environments, building the right partnerships, and developing a sustainable approach to scaling.
The community formed by COPA and Directorio Legislativo has been awarded €65,500 to support this work.
For COPA, the programme is an opportunity to build on what ParlOur has already demonstrated in Armenia and explore how the same approach can support parliamentary transparency and access to information in other contexts.
COPA has released what is, to our knowledge, the first fully open large language model ecosystem for Armenian, including the training corpora, model, code, training configuration, and accompanying research.
The work brings together three main components developed by the COPA team:
The project was also designed with other languages in mind. The underlying approach to corpus construction, translated knowledge data, model adaptation, and evaluation can be applied to other languages where large-scale digital resources remain limited.
The work was developed by Erik Arakelyan, Khatun Avetisyan, Mery Davtyan, Heghine G., Nané Khachatryan, Hayk Shahsuvaryan, Henrik Sergoyan, and Vahan Martirosyan.
COPA colleagues Mery Davtyan, Khatun Avetisyan, Nané Khachatryan, and Hayk Shahsuvaryan won $7,500 in OpenAI credits for their project Lsum at Hack Armenia, held on 8–9 August at AI9 Startup Campus.
Lsum is a decision intelligence platform designed to help government agencies process citizen requests more effectively and understand the broader issues behind them.
The platform breaks an incoming request into separate issues, extracts the relevant information, and routes each issue to the appropriate department. It also helps agencies move beyond individual cases by identifying recurring problems, emerging priorities, and areas that may require broader operational or policy action.
The system is built around three AI agents. The Extraction Agent identifies individual issues and routes them to the relevant department. The Decision Intelligence Agent prepares an editable draft response for review by the responsible agency. The Agency Intelligence Agent analyzes requests in aggregate, helping agencies identify patterns, gaps, priority areas, and emerging issues.
The result is a system designed to improve both sides of the interaction: citizens can receive more complete and relevant responses, while public institutions gain structured intelligence from the requests they receive.
Built during the two-day hackathon, Lsum was recognized for approaching citizen requests not only as individual cases to be processed, but also as a source of information that can support better public-sector decision-making.
COPA participated in GITEX AI EUROPE 2026 in Berlin, held on June 30 and July 1 at Messe Berlin. The event brought together technology companies, startups, investors, policymakers, and public-sector leaders from around the world.
As a political decision intelligence company, COPA presented COPA Decision Intelligence and ParlOur, and met with organizations interested in how AI can support evidence-based decision-making in complex political and institutional environments.
COPA joined the Armenia national pavilion, organized with the support and coordination of the Ministry of High-Tech Industry and Artificial Intelligence of the Republic of Armenia. Armenia’s participation brought together companies from across the country’s technology ecosystem to present their solutions and develop new international partnerships.
For COPA, GITEX AI EUROPE was an opportunity to introduce our work to a wider international audience, exchange ideas with organizations working across technology and government, and continue conversations around the role of AI in public-sector and political decision-making.
COPA has been awarded a 5,000,000 AMD grant from the Ministry of High-Tech Industry and Artificial Intelligence of the Republic of Armenia under the From Idea to Business programme.
The grant will support the continued development of COPA Decision Intelligence, our political decision intelligence platform designed to turn fragmented political, regulatory, and geopolitical information into structured, source-backed analysis.
The platform helps users understand exposure to political and institutional developments, explore possible scenarios, and identify relevant actions based on the available evidence.
The grant is part of the Ministry’s broader support for Armenia’s high-tech ecosystem and the development of locally built technology with international potential.
For COPA, the funding will support the next stage of product development as we continue building tools for organizations operating in complex political and regulatory environments.
COPA participated in the Copenhagen Democracy Summit 2026 in Copenhagen, bringing ParlOur to an international audience working across democracy, technology, policy, and civil society.
COPA took part through the Alliance of Democracies Foundation’s Democracy Tech Entrepreneur Fellowship, which supports technology entrepreneurs from Ukraine, Georgia, Moldova, and Armenia developing tools aimed at strengthening democratic institutions and participation. COPA was the Armenian representative in the 2026 fellowship cohort.
ParlOur is COPA’s parliamentary intelligence platform, designed to make parliamentary activity easier to search, compare, verify, and understand. It brings together parliamentary debates, legislation, voting records, committee activity, and public statements to help citizens, journalists, researchers, civil society, and policy professionals follow how parliamentary decision-making develops over time.
At the Summit, COPA presented ParlOur to an international community focused on democratic resilience, information integrity, civic technology, and responsible uses of technology.
Participation in the programme provided an opportunity to share an Armenian-built civic technology product internationally, exchange experience with other democracy-tech initiatives, and explore how tools like ParlOur can support greater access to public information and evidence-based oversight in different contexts.
COPA has been accepted into the Google for Startups Cloud Program, receiving $25,000 in Google Cloud credits to support the continued development of our technology.
The programme gives startups access to Google Cloud infrastructure and technical resources designed to support product development and scaling.
For COPA, the credits will provide additional computing capacity as we continue developing our AI-powered decision intelligence platforms, working with large volumes of data and building systems designed for complex institutional and operational environments.
The support adds to COPA’s growing network of international technology and innovation programmes and provides further infrastructure for the next stage of our product development.
COPA presented ParlOur, our AI-powered parliamentary intelligence platform, at the Public Sector Innovation Forum III in Yerevan.
During the Forum, COPA had the opportunity to present ParlOur to Prime Minister Nikol Pashinyan and senior government stakeholders, demonstrating how AI can help public institutions work with complex information more effectively and support evidence-based decision-making.
ParlOur brings parliamentary debates, legislation, voting records, committee activity, and public statements into one searchable platform, making it easier to track, compare, and understand parliamentary activity.
Organized by UNDP Armenia through the Armenia National SDG Innovation Lab, Public Sector Innovation Forum III brought together government officials, innovators, civil society, international organizations, and technology professionals to explore new approaches to public-sector governance and institutional transformation.
For COPA, the Forum was an opportunity to demonstrate a practical application of AI in governance and contribute to the broader discussion around how technology can strengthen institutional workflows, access to information, and public-sector decision-making.
COPA has completed the Plug and Play Armenia Incubation Programme, part of the international startup support programmes delivered by Plug and Play in Armenia in partnership with the Ministry of High-Tech Industry and Artificial Intelligence of the Republic of Armenia.
The programme gave COPA the opportunity to work closely with international mentors and startup experts on the company’s next stage of development. Over the course of the programme, we refined our business model and positioning, developed our product strategy around real institutional workflows and user requirements, and strengthened our approach to growth and international expansion.
Participation also connected COPA with a broader network of founders, technology companies, investors, and innovation professionals working across Armenia and internationally.
The programme forms part of a three-year partnership between the Ministry and Plug and Play Armenia aimed at supporting Armenian technology companies through incubation, pre-acceleration, and acceleration programmes. For COPA, completing the programme was an important step in strengthening the commercial and strategic foundations behind the technology we are building.
COPA participated in the Political Tech Summit in Berlin as part of the Alliance of Democracies Foundation’s Democracy Tech Entrepreneur Fellowship.
At the Summit, COPA CEO Vahan Martirosyan presented ParlOur, our AI-powered parliamentary intelligence platform designed to make parliamentary activity easier to search, understand, and use.
ParlOur allows users to explore parliamentary speeches by topic, speaker, and date, access concise summaries and key takeaways, ask source-grounded questions about political positions and debates, and follow how issues and parliamentary discourse develop over time.
The platform was initially developed around speeches delivered in the National Assembly of Armenia, with an approach designed to be adapted to other parliamentary contexts.
While in Berlin, COPA also visited the headquarters of the Konrad-Adenauer-Stiftung, where we presented ParlOur and discussed how technology can improve access to parliamentary information and support stronger connections between democratic institutions and the public.
The Political Tech Summit brought together organizations and practitioners working at the intersection of politics and technology. For COPA, it provided an opportunity to present an Armenian-built civic technology platform, exchange experience with the wider political-tech community, and explore how ParlOur can be applied beyond Armenia.
COPA continued its AI literacy workshop series with UNDP in Armenia in collaboration with the Armenia National SDG Innovation Lab.
The programme included two sessions for UNDP staff, beginning with Core AI Tools & Skills and progressing to Advanced AI Skills & Emerging Capabilities. Both sessions were tailored to UNDP’s operational context and day-to-day work.
The workshops focused on practical use cases, hands-on tools, and ways AI can be integrated into everyday workflows, research, analysis, and decision-making.
The sessions are part of COPA’s broader work on practical AI adoption, helping teams understand where AI can add value, how to use it effectively, and where human judgment and oversight remain essential.
COPA looks forward to continuing its cooperation with UNDP Armenia and the Armenia National SDG Innovation Lab on future initiatives around AI literacy and responsible AI adoption.